Problem 04
How do you build a DTC channel that grows profitably without burning your margin on paid ads?
Most early-stage wellness brands overspend on paid acquisition before they've proven retention. The tools that matter most are the ones that improve conversion, recover abandoned carts, and build the email and SMS lists that compound over time.
2 curated tools
01
Email and SMS marketing built for e-commerce
Klaviyo is the industry standard for DTC email and SMS. Its segmentation engine, flow builder, and Shopify integration are purpose-built for product brands. If you're not on Klaviyo, you're leaving retention revenue on the table.
“Non-negotiable for any DTC brand — start building your list from day one.”
02
Customer support that converts
Gorgias unifies customer support across email, chat, and social — and turns support conversations into revenue with product recommendations and discount triggers built into the response workflow.
“Support that recovers orders rather than just closing tickets — converts skeptics at the moment of doubt.”